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Privacy Policy

 

Commissioner for Heritage’s Office (“CHO”) is committed to fully implementing and complying with the relevant provisions of the Personal Data (Privacy) Ordinance. We promise:

- to implement computer, physical and procedural safeguards to protect the security and confidentiality of the personal data we collect;

- to limit the personal data collected to the minimum required to provide services requested by you;

- to permit only our properly trained, authorised employees to access personal data; and

- not to disclose your personal data to external parties unless you have agreed, we are required by law or we have previously informed you.

 

Kinds of Personal Data Collected or Held

 

The personal data collected by or held in CHO contained in:

Applications, which may include but are not limited to the name, HKID number, telephone number, and email address.

Enquiries / Complaints, which may include, but not limited to the name, HKID number, telephone number and email address of individuals in connection with the handling of enquiries and complaints pursuant to the work of and services provided by CHO.

  

Purposes and Usage of Collecting and Keeping Personal Data

 

Personal data collected and held in connection with:

Applications are collected and kept for the purposes of considering and processing the registrations, communicating with the applicants, checking the record of attendance, issuing certificates of attendance, and surveying. Incomplete or inaccurate information provided in the registrations may affect the consideration and processing of the application, and may result in their being deferred or rejected.

Enquiries/Complaints are collected and kept for the purposes of taking follow-up action on the enquiries and complaints.

The information provided to CHO, including any personal data as defined in the Personal Data (Privacy) Ordinance (the Ordinance), will be used solely for purposes related to this application.

 

Disclosure

 

We will keep the personal data we hold confidential but may provide your personal data to:

- personnel, agents, advisers, contractors and service providers in connection with our operations or services

- persons under a duty of confidentiality to us

- persons to whom we are required to make disclosure under applicable laws in or outside Hong Kong

 

Security

 

Personal data stored electronically are password-protected. Encryption technology is used on our secured web areas. Our computer systems and servers are placed in restricted areas.  We only permit authorised employees to access personal data. These employees are trained on our privacy policies. The personal data collected and stored will be deleted within one month after the activity is completed.

 

Your Data Privacy Rights

 

By using our service, making an application or visiting our Site, you acknowledge the collection and use of your personal data by us as outlined in this Statement. If you do not agree with the use of your personal data as set out in this Statement, or the Terms of Use, please do not use this Site, or submit an application form.

 

Under the Hong Kong Personal Data (Privacy) Ordinance, you have the right:

- to check whether we hold personal data about you and to access such data

- to require us to correct inaccurate data

- to ascertain our policies and practices in relation to personal data and the kind of personal data held by us.

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King Yin Lei Guided Tours

admin Event booking

Notes to Applicants and Rules for Visits

  1. Each application can apply for two seats at a time.  No group application is available at the moment
  2. Applicants are required to provide contact information, including name, HKID or travel document number, telephone number, email address and emergency contact point.  Applications with incomplete information or successful applicants bringing additional participant(s) on site will not be accepted.
  3. To enable more people to participate in the guided tour, applicants and participants are not allowed to make duplicate booking for the same guided tour session.
  4. As quotas are limited, successful applicants who cannot join the guided tour please inform us to cancel the appointment as soon as possible, so that the quota can be released to applicants on the waiting list.
  5. Children under the age of 12 should be accompanied by adults.
  6. The revitalisation works for King Yin Lei have not commenced yet.  The original layout and staircases in the mansion are kept, and no barrier-free access is currently available.  Individuals with disabilities or special needs may access to the garden and the courtyard to appreciate the building from the outside.  Applicants should assess their own as well as their participants’ health conditions and consider whether it is necessary to be accompanied and assisted by care takers before making application for the guided tour. Participants are responsible for their own safety during the tours.
  7. Real-name registration is required for the application.  Successful applicants are required to present the confirmation email or their identification document to venue staff members for checking upon the entry or at any other time when requested by the venue staff members.  The spaces are not transferrable to other individuals.  Enrolment on site or any additional participant who has not received a confirmation email will not be accepted.
  8. Public parking space is not available at King Yin Lei.  Successful applicants must arrange his / her own transportation to arrive at and depart from the venue.
  9. Participants are required to arrive at the assembly point on time. Lateness will not be accepted.
  10. Please note that loud speaker may be used by docents during the tours.
  11. During the guided tour, participants should take care of their own safety and personal belongings, and follow the instructions given by venue staff members.  Entry into forbidden areas (e.g. fenced-off areas) are not allowed for the sake of participants’ safety.  The Commissioner for Heritage’s Office (“CHO”) will not be responsible for any loss or damage of personal belongings or injury of the participants.
  12. Participants are not allowed to eat, drink and smoke in the venue, except for drinking water or taking medication.
  13. Participants shall not bring any glass containers or other dangerous items into the venue.  Venue staff members can inspect the personal belongings of the participants.
  14. Please treasure heritage.  Do not perform acts that could harm the venue and exhibits during the visit (e.g. pounding on glass panels, operating doors and windows, moving or using the furniture on display, etc.).  CHO reserves the rights to claim compensation for any loss or damage.
  15. Any person who disrupts the guided tours or their activities will be evited.
  16. To ensure smooth delivery of guided tours, participants are not allowed to use drone, tripod or selfie stick for photo-taking or video shooting.
  17. Participants are not allowed to bring along animals except guide dogs accompanying visually impaired visitors.
  18. Participants are not allowed to use the guided tours for profit-making or non-profit-making purposes without approval by CHO, such as street performances, outdoor shows, commercial photography and videography, etc.  Venue staff members have the rights to refuse entry of any participants or ask them to leave the site immediately if they refuse to abide by the rules.
  19. Please note the special arrangements of the guided tours under inclement weather conditions.
  20. CHO reserves the rights of the final decision on the arrangements of the guided tours.  All the personal data collected is solely used for processing the applications.
  21. For enquiries, please call 2906 1560 during office hours (Mondays to Fridays 9:30 am to 12:30 pm and 2:30 pm to 5:30 pm, except Public Holidays).

Enquiries

For enquiries, please contact:

Phone: 2906 1560 (Mondays to Fridays 9:30 am to 12:30 pm and 2:30 pm to 5:30 pm, except Public Holidays)
Email: kyl_registration@devb.gov.hk